Banking & NBFCs

Identity infrastructure for India's banks and NBFCs.

From customer onboarding to debt recovery — six AI services, one integration. Sub-50ms, RBI-aware, audit-ready.

60s
Account opening
<50ms
API latency
6/6
Products in suite
YOUR ZANTRAS STACK
6/6 products in active use
Identity Verification
KYC for new accounts and Re-KYC at scale
Face Authentication
Video face match and liveness for remote opening
eSign
Account agreements, loan contracts, sanction letters
SMS Aggregator
OTP, EMI reminders, churn nudges (DLT-aware)
AI Call Center
Vernacular collections and customer service automation
AI Risk Intelligence
Pre-disbursal scoring, multi-loan exposure, transaction fraud

Three problems every bank CRO recognizes

3-5 days

Onboarding takes too long

Aadhaar XML, DigiLocker and video face-to-face sessions are stitched together by hand. Customers drop off before completion.

4 acts

Compliance fragments fast

RBI MD-KYC, DPDPA, Digital Lending Guidelines and DLT each demand different evidence. Each new rule is a sprint.

12-18%

Collections cost grows faster than book

Manual call centers can't scale to Tier-2/3 borrowers. Cost-to-collect rises while delinquency holds steady.

Where the engine pays off in banking

Five proven workflows our customers ship in days, not quarters.

01

Remote account opening

Open an account in under 60 seconds with full KYC, biometric verification and signed agreement.

FLOWAadhaar OCR → Face Liveness → eSign agreement → SMS OTP
IdentityFace AutheSignSMS
02

Loan origination & disbursal

Score, sanction and disburse with a single workflow that ends in a legally valid signed contract.

FLOWIdentity → Risk Score → Multi-loan Check → eSign Sanction → Disburse
IdentityFace AuthRiskeSign
03

Periodic Re-KYC at scale

Silent Re-KYC against archived images. Customers re-verify in 8 seconds, not 8 days.

FLOWPull archived face → Match against fresh capture → Update record
IdentityFace Auth
04

Smart collections by risk tier

AI handles low-risk reminders. Mid-risk goes to AI Call Center. High-risk to human agents — automatically.

FLOWRisk segmentation → AI Call → Promise-to-Pay → Escalate
RiskAI CallSMS
05

Transaction-time fraud detection

High-value transactions trigger real-time risk scoring and optional Face confirmation.

FLOWTxn intercept → Risk score → Face confirm if high → Allow/Block
RiskFace Auth

Built around Banking regulators

First-class support for the rules your compliance team wakes up thinking about.

RBI
Reserve Bank of India
Master Direction on KYC, Digital Lending Guidelines 2022/2024, Co-Lending norms.
UIDAI
Aadhaar Authority
Authorized for Aadhaar-based authentication and offline XML verification.
DPDPA
Data Protection Act
Erasure rights, consent management and data localization built-in.
CIBIL
Credit Bureau
Bureau-grade scoring and reporting integrations for all four CICs.

Trusted by leading Indian banking teams

HDFC Bank
ICICI Bank
Axis Bank
Bajaj Finserv
Tata Capital
Cholamandalam
"

Zantras compressed our onboarding from 4 days to 90 seconds — and our compliance team actually approved it on the first review.

VP, Digital BankingTier-1 Indian NBFC

Ready to onboard your next million customers?

Sandbox keys in 5 minutes. Banking-grade integration support.